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Report a bug

Found something broken? Tell us — we fix fast.

An assessment screen, a report, payment, login or the website — tell us what went wrong and where, and we'll take it from there.

  • A real person reads every report. Not a bot — someone on the team at CareerGuide.com.
  • Answers saved in an assessment are not lost. They stay saved while we fix the problem.
You Found a bug We fix it Back on track Read by a person Answers stay saved

Tell us what happened

Fields marked with a star are needed. Never type passwords, OTPs, card or UPI details — we will never ask for them.

The problem

Filled in from the page you came from, when we can tell. Change it if it's wrong.

What did you tap, and what did you see? Copy any error message word for word.

Got a screenshot?

This page can't take uploads. Send it on WhatsApp — the message carries your reference BUG-000000-0000 so we can match it to this report.

Send a screenshot on WhatsApp
So we can reply
How should we reply?

A WhatsApp number, an email, or both — at least one.

We'll also send

Reference
BUG-000000-0000
Page
Not given
Browser
—
Screen
—
Time
—
Browser details, exactly as your browser reports them
—

That's everything — nothing else is collected. If the problem happened on a different phone or computer, say so in “What happened”.

Before you send

Questions people ask

Will my child lose the answers already given?

No. Answers already saved in an assessment are not lost. Tell us which assessment and class it was, and we will sort it out with you.

How do I send a screenshot?

Tap “Send a screenshot on WhatsApp”. This page can't take file uploads, so WhatsApp is the quickest way. The message carries your bug reference, so we can match the picture to your report.

Who reads my report, and how will you reply?

A real person on the psychometrictest.ai team at CareerGuide.com — not a bot. We reply on the WhatsApp number or email you give us.

What details are sent with my report?

Only what you type, plus your browser, screen size, the time and the page link. All of it is shown on the form before you press Send, and it is used only to find and fix the problem.

I paid but can't open my report. Is this the right place?

Yes. Choose “Payment”, and tell us roughly when you paid and the phone number or email you used. Never share card numbers, UPI PINs, passwords or OTPs — we will never ask for them.